You may need to disconnect the phone and factory reset the router too, to see if there was a communication issue between the Roku and router. If that fails, our team can help by looking into your account. We are here to help! -MartinB. 1.Now connecting to your entertainment experience. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!Whether you’re a new customer or an old one, you know that Xfinity internet is a capable service that makes streaming, gaming, and other online activities faster and more enjoyable...May 25, 2022 · Xfinity error 500 will be explained in this article. The truth is streaming has taken over the world with new streaming services joining the entertainment industry ...Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.To send a Direct Message: Click "Sign In" if necessary. • Click the "Direct Messaging chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.Have you tried a different browser and seen the same error? Did you attempt to view live TV in incognito mode? Have you tried clearing your browser's cache and cookies?Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line.Welcome to the subreddit of America’s newest wireless network! Dish Wireless is the fourth largest wireless carrier in the U.S., offering a new kind of network experience; from Project Genesis to Boost Infinite, Dish is blazing a new trail in wireless with a network that can instantly switch between Dish’s Native 5G network and AT&T and T-Mobile wherever you are for the best experience.• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itSelect System restart. 6. Reinstall the Xfinity app on TV. Use the TV’s remote to navigate and uninstall the Xfinity Stream Beta App. Reinstall the application using the TV app store or the official website. 7. Update TV firmware. On your TV’s home screen, go to the Settings app. Scroll and select the Support option.Hello, @trom2K We’re aware of an issue affecting some customers’ Xfinity Stream service & are working to restore it ASAP. For now, opt to stream content you …To fix the Xfinity Stream on your Roku, try to restart your Roku device, relaunch the Xfinity app, check your internet connection, check the condition of your cables, update Roku and reinstall the Xfinity app, try using an ethernet cable, or factory reset your Roku if nothing else works. The days of watching cable TV are pretty much …To sign in to Comcast email, visit the xfinity.comcast.net site and click the blue “Sign In” button on the left. Enter your sign in information, click the “Sign In” button again, a...Dec 8, 2023 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Try removing the Xfinity app, restart your Roku device from Settings->System or Settings->System->Power (as appropriate), and add the app again. Also, restart all of your network equipment - gateway/modem/router. Roku Community Streaming Expert. Help others find this answer and click "Accept as Solution."Make sure your Samsung Smart TV is connected to the internet. Press the Smart Hub button on your Smart Control remote to go to the Samsung Home screen. Scroll to and select the Settings icon (gear to the right). Arrow down to Support. Arrow right, then down, then select About this TV.If not, post your question and get answers from Comcast employees and/or customers like you. Or, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.Feb 22, 2023 · To send a Direct Message: Click "Sign In" if necessary. • Click the "Direct Messaging chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.DVR download via Xfinity streaming app on Iphone video freezing. Xfinity Stream Website. 0. RepliesClick the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Friday, October 6th, 2023 1:30 PM. Closed. Error: TVAPP-00195We can tell you that your Roku device is working fine, we are aware of an issue that is unfortunately negatively impacting our Xfinity Stream App on all devices. Our fix teams are engaged and working to resolve the issue as quickly as they can. We hope to have the functionality of the Xfinity Stream App restored as quickly as we can.With the TAVAPP-00100 error, most customers can resolve the issue with a reset of the modem. I would recommend unplugging the new modem for at least 30 seconds from the power and then plugging it back in. On a Roku device do also recommend deleting/removing the Xfinity stream app and redownloading it before trying again.Go to “Settings” > “Applications” > “Manage Installed Applications” > “Xfinity Stream” app from the list > Click on “Clear Cache” to clear the app’s cache. For Smart TV: Press the “Xfinity” button (X1 or Flex) or “Home” button (Flex) on your remote. Use the right or left arrow buttons to navigate to the gear icon.Let's start simple. Sometimes these steps will resolve the issue with the Xfinity app. Restart the Roku. You didn't say what model Roku you have, but through the menu, it could be Settings > System > Restart, or if it's a Roku TV, look under the power settings on the menu. You could ensure your Roku OS is up to date.Now connecting to your entertainment experience. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!In today’s digital age, having an up-to-date web browser is crucial for a seamless online experience. Whether you’re browsing the internet, streaming videos, or conducting importan...It wouldn't connect to recordings. I uninstalled and reinstalled and now it won't connect at all. My internet connection is fine and I can watch Stream on my Android phone so it's specific to the Kindle Fire. 1. CCEmilyS.This is still happening. I'm also unable to watch Sunday Night Football on NBC with the xfinity stream website. I'm on MacOS 13.5.2 and chrome Version 118.0.5993.96 (Official Build) (arm64). It also failed on Firefox, and on Linux. I half expected the failure on Linux, but not MacOS.@RBudMan wrote:. I've read through the posts on this topic and I am having the same issue with Windows 10 on my desktop (64-bit). I cannot stream any live tv channel for the past week (have been doing so for about 10 mos.).Oct 15, 2021 · In another word I stream with a Roku stick and all of a sudden today I keep getting a can't connect on my xfinity beta channel Electronics Technician: Rafi , replied 2 years ago Please give those steps a trySep 10, 2023 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the windowHello @ user_207e3c, thanks for reaching out to us on our Forums page about the issues you're experiencing with the Xfinity Stream app. As an avid user of the Stream app myself, I understand how inconvenient and frustrating it can be when it's not working properly. My team can absolutely assist!Jun 30, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Reply. Staceeey. Reel Rookie. 04-26-2021 09:07 PM. Re: Xfinity Stream Beta app not working, error 500. Agreed. I have two roku devices. Both in error -500. I unplugged router and modem. Then slowly plugged back in when first modem was fully online. Then plugged the router back in. I had to re-login to my accounts on both devices.Some of the reasons you have problems with the service include: The app is out-of-date. Your device does not have an active network. You have a corrupted …I can’t seem to make it work with my tv which is lg and I download the app called Xfinity stream. It acts like it trying to sign in when I try the code but then give me that error…. I don’t wanna be charged for a box I won’t use and I don’t wanna use a box just to use Xfinity stream when I have a smart tv….Solution code. Make sure you’re on your home network, then exit the app and restart it. If you have two or more Xfinity accounts, you may need to link them in order to manage both accounts under one Xfinity ID . Visit How to link, unlink, and switch between Xfinity accounts for more information. If the issue persists, contact us.For Amazon Fire Devices: Go to “Settings” > “Applications” > “Manage Installed Applications” > “Xfinity Stream” app from the list > Click on “Clear Cache” to clear the app’s cache. For Smart TV: Press the “Xfinity” button (X1 or Flex) or “Home” button (Flex) on your remote. Use the right or left arrow buttons to ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...2. Clear Xfinity app cache. Press the Xfinity button on your remote.; Click on the gear icon and press OK to go to Settings.; Scroll to Privacy and press OK.Nov 5, 2021 · Try removing the Xfinity app, restart your Roku device from Settings->System or Settings->System->Power (as appropriate), and add the app again. Also, restart all of your network equipment - gateway/modem/router. Roku Community Streaming Expert. Help others find this answer and click "Accept as Solution."Table of Contents. Why is Xfinity error 500 coming up on Xfinity Stream App? As with most other errors, this one can be caused by various issues. For instance, …Now connecting to your entertainment experience. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!Hi, @user_f38562! Thanks for contacting XFINITY over our forums page and for patiently waiting for a response. I am sorry to learn about this experience with trying to stream using the Chrome browser. I prefer to use Chrome too so I understand the inconvenience that this can cause. We can help.To send a direct message you may need to: Click "Sign In". Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Xfinity Stream is not working on Roku I get an error that says TVAPP-00500Oct 25, 2020 · Uninstalling the Xfinity Streaming app on your I phone then reinstalling it worked. Have you Roku TV on when you put in the activate code and it goes to the Xfinity Beta app immediately. That is the fix for the 500 code! It worked! The Xfinity Beta app has to be authorized to work on a streaming TV!It wouldn't connect to recordings. I uninstalled and reinstalled and now it won't connect at all. My internet connection is fine and I can watch Stream on my Android phone so it's specific to the Kindle Fire. 1. CCEmilyS.Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Go to “Settings” > “Applications” > “Manage Installed Applications” > “Xfinity Stream” app from the list > Click on “Clear Cache” to clear the app’s cache. For Smart TV: Press the “Xfinity” button (X1 or Flex) or “Home” button (Flex) on your remote. Use the right or left arrow buttons to navigate to the gear icon.Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere! Live TV, sports, shows and movies, anywhere, anytime. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent …Dec 8, 2023 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.The device that I'm having issues with is not the top of the line or the newest I think once the latest update for the app came out that our devices are just no longer supported that's why they aren't responding to the thread .Go on to the internet browser of the devices you're having troubles with and go to the Xfinity stream site instead of ...Sep 2, 2022 · To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.Jan 17, 2024 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Jun 29, 2022 · You may also try the following steps: (1) Remove the Xfinity streaming app from your Roku device. (2) If using a separate router, disconnect your router from your cable modem. Reboot the modem. (3) Reconnect your router to your modem once the modem fully reboots and shows that it is connected to the internet.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Sep 10, 2023 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the windowApr 18, 2023 · Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.Jun 29, 2022 · I’m traveling and tried to download recordings last night and today and keep getting “cannot create download::57006”. I’ve closed the app and restarted.  I powered my device off and back on. &...Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out ...Overall, Xfinity Stream (Android, iOS) is a solid mobile-viewing app.It lets you watch your Xfinity channels, DVR recordings, on-demand titles, and rented or purchased content at or away from home, and on various mobile devices and web browsers. Xfinity Stream also has multiple simultaneous streams (five at home, three away), …go to tv. at the top click run diagnostic. Select restart tv box once it pops up. hit continue when you see the page about checking cables. takes you to the page where you select system refresh or restart. hit refresh system (this takes 20 minutes) once it’s done give it 5ish minutes and check the beta app again.Xfinity internet is one of the more popular broadband internet providers across the country. With speeds of up to 2,000 Mbps or more, depending on your location, you can enjoy grea...Sep 10, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Accept All. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!Jun 28, 2020 · (1) Remove the Xfinity streaming app from your Roku device. (2) Disconnect your router from your cable modem. Have Xfininity send a signal to the modem with an update which will cause your modem to reboot. You can also do this through their automated support via the My Account app for Xfinity.Getting error 500 on xfinity beta channel app on Roku after opening and trying to initialize. Question. •. Updated. 2 years ago. 6.1K. 1. 0. 2. Responses. Accepted …Allconnect is an independent, advertising-supported publisher and comparison service. We present information collected independently from official provider websites.Troubleshoot your Xfinity On Demand issue from a list of common error codes.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.With the TAVAPP-00100 error, most customers can resolve the issue with a reset of the modem. I would recommend unplugging the new modem for at least 30 seconds from the power and then plugging it back in. On a Roku device do also recommend deleting/removing the Xfinity stream app and redownloading it before trying again.